Testimonials

Mark has attended and carried out the service of our boiler. He was very professional, friendly and observed all the social distancing etc measures.

We are thankful to your company for the quick turnaround for arranging a visit and sorting the problem with our boiler.  All is now working perfectly.

Quick, clean service by friendly engineer.  The engineer came prepared to work to maximum safety during the current Covid situation and was very understanding.  Many thanks

I wanted to thank you and your charming young man for visiting us at such short notice today. Happily he found the problem quickly and was able to repair it so once again we have home heating. We are very grateful.

We were pleased with the engineer who serviced the gas fire this morning.   He was very thorough and also explained each step of the process and the importance of the carbon monoxide detector location.  He left the place neat and tidy.

I want to say thank you to your company and engineer.  He was polite and informative on both visits and your team where prompt in sending him back in having a further problem.  Thank you.

My wife and I feel that we should convey to MYG Servicing our utmost regard for the engineer who serviced our boiler. He is by a country mile the best we have ever had servicing our boiler.  He declined all offers of tea and coffee, he never stopped throughout the time he was here, and during that time he wore his face covering, he gave us total confidence in MYG Servicing. He is a credit not only to MYG but also to himself, a thoroughly nice man who we think did a good job.

Firstly, can I take this opportunity to thank MYG Servicing for the wonderful service that’s been provided in rectifying the problems with my boiler, caused by in part by previously poor servicing (not by your company but others). And in particular, that given by  your engineer, Aaron.  A professional, knowledgeable and personable. Can’t speak highly enough of the man.

Just to thank you to MYG Servicing for restoring our central heating this afternoon.  Your swift action is much appreciated.  It turned out it wasn’t the boiler at fault but the motor which powers the programmer to switch the heating on & off.  Luckily, the operative had the relevant part in his van and was able to replace the faulty motor.  Many thanks.

Our thanks goes to the office staff to organising a heating engineer to have a look at our boiler and the swift response made by Mark to get the boiler running again and having our heating restored.   Thank you.

Vassy from MYG Servicing came in to replace some old taps and our shower for us. He was a nice guy and did a great job. What really made a difference to me was that he left the place spotlessly clean and tidy when he finished. When you're having maintenance work done whilst trying to juggle work and home pressures, it makes such a difference to find a job well done and all the finishing and cleaning up done so diligently too. Thanks MYG Servicing.

Mark came to my property a number of years ago and remembered the boiler and its loft site, which helped a lot. He was everything that was best about vulnerable customer service: masked, courteous, prepared, proactive - sorting easily what had been reported last time as an 'advisory' (which I didn't know how to solve), and able to explain his service report, and reassuring. 

Thank you so much for doing what you all do so well.

Jittery in January 2023, in the coldest week of the year so far, and anxious about bills, I needed to call on MYG Servicing for help.  And help is exactly what I got: step by step explanations, follow-up calls, prompt responses to messages and, of course, resolution of the problem and reassurance.  This is customer service at its best.   Thank you.

Making the appointment was very easy.
The engineer was very professional.
Paying the invoice was very easy over the phone and got a receipt on a email.
Will be using MYG servicing Ltd again next year.
Thank you